Tag : prioritisation

  • Why Focus is important (video)

    Posted Jan 3rd, 2011 By in Audio and Video, Business Strategy Coaching, Clarity & Focus With | 1 Comment

    Business Strategy Coaching

    You may have read my post on the importance of Focus – well here’s a video version :-)

  • Are you a Protopreneur?

    Posted Dec 21st, 2010 By in Business Strategy Coaching, Decision Making With | 1 Comment

    What is a protopreneur?

    We’ve all heard of entrepreneurs, haven’t we?  And most know what a ‘micropreneur’ is.  And a ‘solopreneur’ too.  Even ‘Mumpreneurs’ (and ‘Dadpreneurs’, according to Rachel Elnaugh).  But what’s a ‘protopreneur’?  It’s a made-up word, just like all the rest.  Well, apart from entrepreneur (which, according to Dubya, is something the French don’t have a word for :) ).

    It comes from the Greek ‘prōtos’  (first), which itself comes from ‘pro’ (before).  Proto- tends to mean the form immediately before something emerges.  For example a ‘prototype’ is the nearly-finished product, from which the final item that goes to market is developed.  And ‘protoplasm’ is the earliest form of living matter, from which emerges all living organisms.  ‘Proto-’ means the very start, the point just before the actual thing itself is born.

    Leaving corporate without a planOK, so that’s the derivation.  But what actually *is* a ‘protopreneur’?  I use it to describe a person who is standing at the brink of entrepreneurship – still in a job, but somehow certain that you should be doing doing something for yourself.  You may even have an idea what you’d love to be doing, yet something’s holding you back from taking that first step – keeping you at the ‘protopreneur’ stage, right on the cusp.

    That hesitation, that niggling doubt, that obstacle to just taking the leap of faith, could just be nerves.  Or it could be something more, it could be your intuition telling you that something’s not quite right, that for you this isn’t quite the right time, that there’s a fatal flaw in your plan.  And the trouble is, it’s very hard to tell whether you’re holding back through procrastination or perceptiveness.

    And you don’t have to be still in a job to be one.  A lot of people remain in the protopreneur stage for quite some time after they leave employment, as you try to work out exactly what it is you do.  In fact, from my experience, I’d say a good half of the people you meet around the networking circuit are in the protopreneur phase for a maybe a year, even two, as you try your hand at various things that seem like they’ll be fun or they’ll make your fortune, before finding that one thing you can stick at.

    I’ve been there, I’ve been that protopreneur, on both sides of the employment divide, and I’ve seen it so often in others, I’m now on a mission to move protopreneurs on, to help them find their laser focus, to see them set firm on a course that will take them where they want to go.

  • Change, Complexity, Competition

    Posted Nov 28th, 2010 By in Business Strategy Coaching, Clarity & Focus, Motivation & Management, Sales and adding value With | 1 Comment

    Business Strategy Coaching

    I think it was Peter Drucker who said that the major challenges facing businesses today are accelerating change, increasing complexity and ever multiplying competition.  For me, those are all reasons to focus:

    • Focus on one area so you can see the changes in your niche before others do, and create an offering that takes advantage of the change, adding more value in the new circumstances
    • Focus on one area so you can become the best at resolving the complexity for your clients, becoming the obvious choice, the “go-to person” in your niche.
    • Focus on one area so you can keep a watch on what your competitors are doing, and what new competitors are arriving, and keep your own offering the best in the market.

    It’s only by concentrating on one area of expertise that you will be able to maintain enough focus to make sure that you offer people needing help in your area the best solutions, the most value, and remain the obvious choice to work with.

  • No Regrets!

    Posted Sep 26th, 2010 By in A Better World, Clarity & Focus With | No Comments

    I seem to be in mismatching* mode these last few days – here’s another old saw I don’t agree with.

    I guess it depends what you understand by “regret”. I define it as wishing I hadn’t done something, or had done something differently. So it seems rather foolish not to regret some of the stuff I’ve done in the past – coasting my way to a 3rd class degree, thinking I could get past the muppet turning right against my motorbike, taking that job … the list is endless! Did I learn stuff from those mistakes? Absolutely! Which is why I now wish I hadn’t done them. To me, refusing to regret things that I’ve done implies refusing to get the learnings from them.

    There’s a big difference between regretting stuff I did (or didn’t do for that matter) and worrying about stuff that others did that harmed or hurt me. I rather wish certain women had treated me differently. It would have been nice if certain bosses had recognised my enormous talents. And it sure would have been nice if the muppet in the Citroen hadn’t decided to turn right across my path that December evening in 1978. But I can’t regret any of that – you can only regret your own actions. The equivalent to regret when it concerns other people’s actions is resentment. That doesn’t help me grow like the learning experiences I regret, it eats me up by placing the cause of my success or failure outside of myself.

    And the biggest danger of all is if I start to beat myself up about the things I did to myself. That serves no purpose at all – if resentment against others poisons the heart, resentment against oneself is corrosive to the very soul.

    So yes, I regret loads of stuff – but I resent nothing.

     
    *Mismatching is a concept used in NLP, to indicate someone who automatically disagrees with whatever you tell them. Mismatchers can have great value if they are conscious they are doing it, because they challenge assumptions that others may simply accept. Where it has become automatic, personally I just find them annoying.

  • “I’d just do all of it!”

    Posted Jul 4th, 2010 By in A Better World, Clarity & Focus With | No Comments

    Focus and how to choose between opportunities is a big topic for me, and I’m always interested t learn how successful entrepreneurs handle it. I was at a fantastic event on Friday on the subject of Influence, with profits going to Peace One Day, started by the amazing Jeremy Gilley (check it out, a brilliant idea that’s really making progress, with every member state of the UN ratifying September 21st each year as Peace Day).  One of the speakers was the very entertaining Simon Woodroffe of Yo! Sushi and Yotels fame.

    One of the questions he was asked by the audience was, how do you decide between business opportunities.  As you can imagine, my ears pricked up, waiting to hear how this successful entrepreneur dealt with the issue of selection and focus.  So imagine my dismay when he said “oh, I’d just do all of it” – the exact opposite of what I recommend to the people who go through Opportunity Matrix programmes and Art of Focus days.  Erk!

    Simon then went on to say that he would put each of them on a separate page of a notebook, and compartmentalise his thinking about each one.  And he’d spend a couple of hundred pounds on each to do a bit of research, set up the website, or whatever.  Then he’d run with them all for 3 months – 100 days – and then decide which one (or ones) was for him, or his team.  So not so different from my advice after all – phew! (except maybe running them through my process might be a bit quicker) ;)

    I think Simon’s advice would work well for an established entrepreneur, someone who’s already proved themselves in the business arena, and more importantly, in their network.  For a newbie entrepreneur it would still, in my opinion, run the risk of confusing their network about what they actually do – what their niche really is.  And for an unproven entrepreneur, the “jack of all trades” label can be difficult to shift.

    I should know, I’ve been there, when I was playing the Busy Fool!

  • Lunacy or Loyalty?

    Posted Mar 2nd, 2010 By in Sales and adding value With | 2 Comments

    CobblerIn my local town we have an excellent shoe repairer, and I always get my shoes fixed there. This week I noticed that some stitching on my best black shoes was coming apart, so I dropped them in for fixing. As I handed them over, the cobbler noticed that the sole was coming adrift, and said he’d fix that as well. ‘Come back in 20 minutes’ he said.

    I went off to finish the rest of my errands – the bank, the post office, a bit of shopping – and got back to the cobbler’s about 20 minutes later, and there they were, waiting on the counter for me. ‘Great!’ I said, ‘How much do I owe you?’

    ‘Don’t be silly,’ the cobbler said, ‘you always have your shoes mended here, there’s no charge for small jobs like that!’

    On the face of it, that wasn’t very good business. I would have happily paid ten pounds or so to have my favourite shoes back in commission, so in the short term he lost that revenue. And I wouldn’t have thought badly of him if he had charged me – he did an excellent job.

    But where do you think I’m taking my best brown shoes next week?

  • What have you done today to make you feel proud?

    Posted Aug 17th, 2009 By in Clarity & Focus, Motivation & Management, Time Management With | 1 Comment

    I am constantly inspired by the words of Heather Small’s “Proud” – some of the uplifting lyrics in it include:

    Look into the window of my mind
    Reflections of the fears I know I’ve left behind

    I’m on my way
    Can’t stop me now
    And you can do the same

    You could be so many people
    If you make that break for freedom

    I step out of the ordinary
    I can feel my soul ascending

    So what have you done today to make you feel proud?

    Each day I ask myself that question, xxx

  • Why you should stick to what you enjoy …

    Posted Dec 9th, 2008 By in Clarity & Focus With | 2 Comments

    enjoyment-performance theory applies to focusEnjoyment-Performance Theory is derived from behavioural theory. Essentially it says that we perform better at tasks that we enjoy. And we enjoy tasks we can perform well – that’s why we can perform them well, otherwise we would never have done them enough to become practised at them. And because we enjoy them, and we do them well, we practice more – and become even better at them. And the virtuous circle continues ….

    That rather begs the question why we don’t all just stick to what we enjoy. The truth of it is, we generally do start off doing so – that’s why we become good at it. It may not be what makes our heart sing, but on the whole most people start out in life doing things they enjoy, to some extent. For me, that was developing relationships with clients and analysing their needs so I could help them. Of course, it was wrapped up a role called “furniture salesman” in a department store. No-one was going to offer me a job as an ‘analytical relationship-building helper’, so I had to find a position that would benefit from my particular talent.

    Then people get ambitious, and get themselves promoted, so they take on other stuff, that maybe they don’t enjoy so much. I know I did; one of the worst years of my working life was the one I spent trying to be the manager of a department store. I learnt loads, mainly about myself, but I absolutely did not enjoy it, and I sure didn’t perform well. But after all, I had to progress, didn’t I? – it’s not all about having fun, you know, it’s serious stuff, this business lark!

    Personally, my view is that there’s something far more serious than business … Life! And you’re doing yourself, and those who could benefit from your talents, a great disservice if you’re wasting 40-plus hours a week on something that you’re not enjoying, and therefore not performing to the very best of your abilities. So if you can’t find a way to love what you do, find a way to start doing what you love. Anything else is a complete waste of your brilliance.

  • So why is Focus important to success?

    Posted May 27th, 2008 By in Clarity & Focus With | 2 Comments
    Opportunity Matrix™ - how NOT to be a Busy Fool

    Opportunity Matrix™ – how NOT to be a Busy Fool

    We are repeatedly told that in business, focus is essential to success. Not many of us – especially the more creative and entrepreneurial types – do it particularly well. Or maybe I just attract the clients who don’t – I have two in particular who are constantly calling me to run the latest great opportunity by me. Don’t get me wrong – if they had 72 working hours in every day, then a good number of their ideas really would be great. But they don’t; like you and me, they have to make do with just sixteen hours or so. So I’m forever reminding them to stay focused.

    I thought it might be useful to explain a bit of the science behind why focus is important. And don’t worry, I’m not going to tell you that it’s because you get what you focus on – well, not exactly anyway.

    The first issue comes from US Professor of Psychology and Management Mihály Csíkszentmihályi, who concluded that we have available to us through our senses around 2 million ‘bits’ of information per second. The second, first posited by George Miller in 1956, is that we can only process 7 plus or minus two ‘chunks’ of information (= c. 134 ‘bits’) at any given time. If we were simultaneously conscious of all the data coming at us, we’d go insane trying to process it all.

    So, according to NLP studies, the 2m ‘bits’ are filtered by our subconscious, through three main mechanisms:

    • Delete what’s not of immediate importance or relevance
    • Distort what doesn’t fit our paradigm, until it does
    • Generalise it into things that we can recognise

    Why does that make focus important? Well, apart from keeping us sane (and stopping us trying to do too much at once, and not doing any of it as well as we could), focus is what determines which seven plus or minus two ‘chunks’ each second get into our awareness for conscious processing. What gets in is 7 ± 2 chunks that are relevant to what we’re focussing on – the rest simply passes us by.

    So if you’re trying to make a go of half-a-dozen different business opportunities, on average the best you can hope for at any one time is that you’ll become aware of 1½ chunks of information that are relevant to each (assuming you’re operating at the ‘plus 2′ end of the scale; 7+2=9 / 6 opportunities = 1.5 each). Now let’s think about someone who’s working on just one opportunity – even if he can only handle 5 (7 minus 2) chunks – i.e. he’s operating at only just over half the level you are – he’s still getting over 3 times as much relevant information to make a success of that business as you are. And they do say, knowledge is power.

    That’s without even starting to think about how your market perceives you if you’re coming to them with a different offer every time they see you, or how much time you’re wasting on sub-optimal opportunities. More on those later. For now, just focus on how much of the information that could be relevant to your best business opportunity is just passing you by, because you’re cluttering your mind with too many “opportunities”.

    References:
    Csíkszentmihályi, Mihály (1990). ‘Flow: The Psychology of Optimal Experience’. New York: Harper and Row.
    Miller, G. A. (1956). ‘The magical number seven, plus or minus two: Some limits on our capacity for processing information.’ Psychological Review, 63, 81-97

  • Complex Decision-Making – A Practical Example

    Posted Jan 6th, 2008 By in Clarity & Focus With | No Comments

    If you’re like me, a typical entrepreneur, you’ll have a number of opportunities that you’re considering at any one moment, and only a limited amount of time. So how should you choose how much time to spend on each? I use a simple method to allocate my time between opportunities: I work out what potential earnings each of them would generate if I could work on it full time, and I use that to work out what proportion of my time to use for each.

    So, if I was looking at four opportunities, which full-time would create earnings of £30k, £50k, £60k and £70k, I’d allocate 14%, 24%, 29% and 33% of my time respectively (total potential: £210k, eg £30k / £210k = 14%). Assuming an average of 21 working days a month, that would be 3, 5, 6 and 7 days each month. Sounds simple, doesn’t it?

    Of course, one thing that this method ignores is the longer-term potential – those opportunities that will create great wealth in a few years, but little right now. So I developed a more complex calculator that allows clients to decide what their time horizon is, and allocate their time accordingly, taking into account both short-term and longer term earnings.
    You can download a free version at: http://www.opportunity-matrix.com/timeallocator.html

    Taking the simple approach works quite well for a small number of opportunities, but if you have more things you’d like to work on, then the amounts of time allocated by this method can get impossibly small – I generally advise that if you can’t spend at least one day a week – 4 days a month – on something, then it won’t be getting enough of your attention to make a good go of it. So that means you need a way to decide which opportunities to focus on, and which to park – for now at least.

    Multiple Criteria
    For some years, I used a balanced scorecard, or multi-criteria decision-making (MCDM), approach to making this kind of choice. For this, you take all of the criteria by which you plan to rate each opportunity – it might be how easy it will be, how much time it will take, how exciting it is – and then apply a weighting to each, to indicate how important it is. Then you score each opportunity against the criteria, multiply the scores by the weights, and add them all up to arrive at a rating for each opportunity Here’s an example of how it works:

    And then you can select the two or three opportunities with the highest ratings, and apply the time allocation principle described earlier.

    You can see that, despite a number of criteria we need to take into account, this method gives us a relatively simple way to compare the choices we have, by arriving at a single ‘Rating’ score at the end.

    It was only when I used this method to help me decide on a new car that I realised that it was actually rather one-dimensional. Here is the grid I completed:

    Clearly the Skoda Octavia didn’t match up to my specifications, and the Audi was the best choice for me.
    There was just one problem: I really (really) wanted to buy the Jaguar.
    So that must mean there was a problem with either the criteria, or the scoring – right?

    Multiple Dimensions
    I noticed that the standard MCDM approach was mixing up criteria that appealed to my rational mind with those that appealed to my emotions – my passion. Splitting out the rational measures (economy, service cost, features) from those that were important for emotional reasons (power, acceleration, style) gave a completely different picture, represented on a graph here:

    By breaking out the two types of criteria, I could clearly see that my emotional preference for the Jaguar was off the scale, although the rational choice was for the Audi. So rather than messing about with the scores and the weightings, to try to get the Jaguar to come out on top, I could choose to make my decision based on either emotion or rationality – or a combination of both. But I would understand why I was doing it, rather than being frustrated by the results. In the event, I went for my passion, so I now drive a Jaguar smile. (One downside is that my wife now understands that the Jaguar is an indulgence, not a necessary tool of my business…)

    This example highlighted for me the difficulty of comparing like with like when assessing opportunities in business. Some opportunities that come along are just more attractive than others, regardless of how practical, or viable, they are. So I now use an analysis tool that scores opportunities on two dimensions – attractiveness and viability. I use a scorecard approach for each dimension, but I’m very careful to avoid mixing the two, as they each play a different part in the likely success of a venture.

    Successful Business
    If an opportunity appeals to us, we are far more likely to make a go of it. We’ll put in the extra effort to overcome the obstacles that will be put in our way, and to find ways to make it work. So the attractiveness score will determine how much passion we’ll put into a venture – how much we want to do it.

    But it’s no good being madly passionate about an opportunity if it just won’t work. Which is why I use the viability dimension as well. The sorts of things that will make a venture viable (or not) won’t inspire passion in most people – things like access to the market, availability of skills, adequate funds or cash-flow implications. But they are all things that have to be right if the venture is to succeed fully.

    Having said that, you are more likely to make a go of an opportunity that scores high on the attractiveness dimension but has ‘challenges’ on viability than you are to succeed in a highly viable venture that just doesn’t light you up. Without the passion that comes from finding the opportunity attractive, even something that just shouldn’t fail can peter out into mediocrity at best. In my experience, businesses only really perform when they are being driven by people who are truly passionate about them.

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